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Bindng
The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business
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The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team? Experienced change consultant Rose Fass explains how too often we think were having the same conversation about dark chocolate, for instance only to be referring to three different things: milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: the three most important issues she sees in business today. In a lighthearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand.Sections include: Death by Chocolate The three ingredients to a Chocolate Conversation, and how to avoid having them Mergers & Acquisitions How to establish a third identity Addicted to Relevance Stay relevant using the Four Considerations of Business It Starts with You The Chocolate Conversation exercise Why Do Good People Have Bad Conversations? Help your people get the picture immediately with simple, clear language Go There! Prepare for the hard conversations by providing context to reduce the chances of having a Chocolate Conversation Message Discipline Use message discipline by crafting your message, listening to your people, and driving them to action Extending Your Professional Reach How to use the Spheres, Technical, Social, Political to drive emotional intelligence Change is Bittersweet Identify the change thats needed in your organization
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