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The ClientCentered Law Firm: How to Succeed in an ExperienceDriven World,Used
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The legal industry has long been risk averse, but when it comes to adapting to the experiencedriven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for todays law firms.In The ClientCentered Law Firm, legal technology expert Jack Newton offers a cleareyed and timely look at how providing a clientcentered experience and running an efficient, profitable law firm arent opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a clientcentered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The ClientCentered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing clientcentered experiences, improving internal processes, and raising the bottom line.
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