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Effective training delivery is a critical skill for keeping an organization competitive. This book offers, for the first time, a researchbased analysis of the 14 key skills (or 'competencies') trainers must master to be effective. It provides trainers with pragmatic ways to apply these competencies in the real world. Some of these skills include how to: Analyze materials and learner information Establish credibility Create a psychological environment that keeps learners interest level high Communicate effectively Use questioning techniques Respond positively to trainees questions and reactions Provide positive reinforcement Utilize specific tools (case studies, simulation, lecture, discussion, and others) Evaluate afterwards Train in an international setting.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer,
birth defects, or other reproductive harm.
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