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The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes,Used
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Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research'Most lean initiatives conducted by manufacturers are focused mostly on shopfloor activities mapping the value stream of raw material to the shopfloor customer. Much of the untapped potential for productivity improvements lies, however, in nonproduction areas where the value stream is administrative (i.e., 'order to cash'). These 'office' value streams directly support the daily production needs of an enterprise.Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a stepbystep approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their ordertocash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to nonproduction areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.
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