Title
The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition,Used
Delivery time: 8-12 business days (International)
The first edition of this book won a Shingo Prize for Excellence in Manufacturing Research, and now, following in the tradition of its bestselling predecessor, The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition details a robust stepbystep approach for implementing Lean initiatives in the service industry and office environments.A mustread for those looking to maximize the value they provide their customers, this new edition describes how to better align value stream improvements to strategic needs. In addition, it engages the entire organization in experimentation and connects a new management system with tiered visuals in support of leader standard work.This updated edition of a Shingo Prize Winner :Features new critical steps in planning and preparing for VSM events Includes new content and examples from the service industry, including healthcare Provides a new examination of future state mapping Details methods for engaging an entire organization in continuous improvement by focusing on socialization Discusses the use of experiments to 'learn your way' to a future state Provides examples of tiered visual management and demonstrates the principles of a lean management systemProviding improved ways to involve your organization in transformation and to sustain your efforts, the book expands beyond the 'tools focus' to challenge your organization to think and act differently in order to change the culture of your organization as you become more effective and efficient.This book details proven methods for aligning the organization for transformation, creating future state visions of improved effectiveness and efficiency, and engaging all levels of the organization in the transformation. After reading it, you will be better prepared to transform your organization to one that not only sustains improvement gains but is more adaptable to shifts in market and customer needs.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'The Complete Lean Enterprise'? A: The book primarily focuses on implementing Lean initiatives in office and service environments, providing a structured approach to value stream mapping.
- Q: Who is the author of this book? A: The author of 'The Complete Lean Enterprise' is Beau Keyte.
- Q: What edition is this book? A: This is the second edition of 'The Complete Lean Enterprise'.
- Q: How many pages does the book contain? A: The book contains 125 pages.
- Q: When was this book published? A: The book was published on December 10, 2015.
- Q: What are some key features of this updated edition? A: Key features include new steps for planning value stream mapping events, examples from the service industry, and methods for engaging the entire organization in continuous improvement.
- Q: Is this book suitable for beginners in Lean management? A: Yes, the book is designed to be accessible for individuals new to Lean management as it outlines a step-by-step approach.
- Q: What topics does the book cover regarding future state mapping? A: The book provides a new examination of future state mapping, including strategies for aligning organizational improvements with strategic needs.
- Q: What is the binding type of the book? A: The book is available in paperback binding.
- Q: Can this book help in changing organizational culture? A: Yes, it discusses strategies for transforming organizational culture to sustain improvement gains and adapt to market shifts.