The Conflict Management Skills Workbook: Selfassessments, Exercises & Educational Handouts (Mental Health & Life Skills Workboo,Used

The Conflict Management Skills Workbook: Selfassessments, Exercises & Educational Handouts (Mental Health & Life Skills Workboo,Used

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Conflict is a basic fact of life. Because conflicts are disagreements resulting from people or groups having differences in attitudes, beliefs, values, or needs, conflict is inevitable. Conflict itself is not a bad thing, as long as the conflict is managed effectively. The selfassessments, exercises, and journaling activities in this book will take participants through a unique Negotiations Model. This model helps participants learn about their beliefs surrounding conflict, identify their preferred style for managing conflict, examine active listening skills, identify the situtations that trigger conflict, and recognize their negotiation style for wht they want and need. This is an excellent resource for counselors and therapists to use with clients. All of the activities are reproducible.

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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