Title
The Conflict Resolution Toolbox: Models & Maps For Analyzing Diagnosing And Resolving Conflict,Used
Delivery time: 8-12 business days (International)
In Reallife Conflict Resolution Situations, One Size Does Not Fit All. Just As A Mechanic Does Not Fix Every Car With The Same Tool, The Conflict Resolution Practitioner Cannot Hope To Resolve Every Dispute Using The Same Technique.Practitioners Need To Be Comfortable With A Wide Variety Of Tools To Diagnose Different Problems, In Vastly Different Circumstances, With Different People, And Resolve These Conflicts Effectively. The Conflict Resolution Toolbox Gives You All The Tools You Need: Eight Different Models For Dealing With The Many Conflict Situations You Encounter In Your Practice.This Book Bridges The Gap Between Theory And Practice And Goes Beyond Just One Single Model To Present A Complete Toolbox A Range Of Models That Can Be Used To Analyze, Diagnose, And Resolve Conflict In Any Situation. It Shows Mediators, Negotiators, Managers, And Anyone Needing To Resolve Conflict How To Simply And Effectively Understand And Assess The Situations Of Conflict They Face. And It Goes A Step Further, Offering Specific, Practical Guidance On How To Intervene To Resolve The Conflict Successfully.Each Model Provides A Different And Potentially Useful Angle On The Problem, And Includes Worksheets And A Stepbystep Process To Guide The Reader In Applying The Tools. Offers Eight Models To Help You Understand The Root Causes Of Any Conflict. Explains Each Model'S Focus, What Kind Of Situations It Can Be Useful In And, Most Importantly, What Interventions Are Likely To Help. Provides You With Clear Direction On What Specific Actions To Choose To Resolve A Particular Type Of Conflict Effectively. Features A Detailed Case Study Throughout The Book, To Which Each Model Is Applied. Additional Examples And Case Studies Unique To Each Chapter Give The Reader A Further Chance To See The Models In Action. Includes Practical Tools And Worksheets That You Can Use In Working With These Models In Your Practice. The Conflict Resolution Toolbox Equips Any Practitioner To Resolve A Wide Range Of Conflicts. Mediators, Negotiators, Lawyers, Managers And Supervisors, Insurance Adjusters, Social Workers, Human Resource And Labour Relations Specialists, And Others Will Have All The Tools They Need For Successful Conflict Resolution.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.