Title
The Cost Of Bad Behavior: How Incivility Is Damaging Your Business And What To Do About It
Delivery time: 8-12 business days (International)
Why Incivility At Work Is A Bigger Problem Than You Suspectin An Accessible And Informative Style, Pearson And Porath Examine The Toll That Bad Behavior Can Have On Otherwise Wellfunctioning Companies. And They Reveal Strategies That Successful Organizations Are Using To Stop Incivility Before It Takes Hold.Whether It'S A Standoffish Coworker Or An Arrogant Boss, Incivility At The Office Doesn'T Just Affect The Moods Of A Few Employees; It Hurts An Entire Company.Consider These Statistics: 12 Percent Of All Employees Say They'Ve Left Jobs Because They Were Treated Badly. Fortune 1000 Executives Spend Roughly Seven Weeks Per Year Resolving Employee Conflicts. And An Astonishing 95 Percent Of Americans Say They'Ve Experienced Rudeness At Work.Christine Pearson And Christine Porath Examine The Devastating Toll That Bad Behavior Can Have On Otherwise Wellfunctioning Companies. Combining Their Own Scientific Research With Stories From Fields As Diverse As Criminology, Education, And Psychology, They Show How To Spot The Roots Of Incivility, Rip Them Out, And Create A Culture Of Respect. They Urge Managers To Stop Making Excuses, Set A Zerotolerance Policy, And Lead By Example.Bestsellers Like The No Asshole Rule And The Power Of Nice Have Shown The Hunger For More Civility At Work; Now The Cost Of Bad Behavior Shows Exactly What To Do About It.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main topic of 'The Cost of Bad Behavior'? A: 'The Cost of Bad Behavior' explores how incivility in the workplace can damage organizations and offers strategies to combat this issue.
- Q: Who are the authors of this book? A: The book is authored by Christine Pearson and Christine Porath, who provide insights based on their research and experiences.
- Q: What are some key statistics mentioned in the book? A: The book highlights that 12 percent of employees have left jobs due to mistreatment, and 95 percent of Americans have encountered rudeness at work.
- Q: What type of book is this? A: 'The Cost of Bad Behavior' is a hardcover book categorized under Office Management, containing 240 pages.
- Q: When was this book published? A: The book was published on July 9, 2009.
- Q: What condition is the book in? A: This listing offers a used book in good condition, ensuring it is still a reliable resource.
- Q: What strategies does the book suggest for improving workplace civility? A: The authors recommend establishing a zero-tolerance policy for incivility and leading by example to foster a respectful workplace culture.
- Q: Is this book suitable for managers and business leaders? A: Yes, the insights and strategies provided in the book are particularly valuable for managers and business leaders looking to enhance workplace culture.
- Q: Does the book provide real-life examples or case studies? A: Yes, it combines scientific research with real-life stories from various fields to illustrate the impact of incivility.
- Q: What is the intended audience for this book? A: The book is intended for professionals, managers, and anyone interested in understanding and improving workplace dynamics.