Title
The Cost Of Bad Behavior: How Incivility Is Damaging Your Business And What To Do About It
Delivery time: 8-12 business days (International)
Why Incivility At Work Is A Bigger Problem Than You Suspectin An Accessible And Informative Style, Pearson And Porath Examine The Toll That Bad Behavior Can Have On Otherwise Wellfunctioning Companies. And They Reveal Strategies That Successful Organizations Are Using To Stop Incivility Before It Takes Hold.Whether It'S A Standoffish Coworker Or An Arrogant Boss, Incivility At The Office Doesn'T Just Affect The Moods Of A Few Employees; It Hurts An Entire Company.Consider These Statistics: 12 Percent Of All Employees Say They'Ve Left Jobs Because They Were Treated Badly. Fortune 1000 Executives Spend Roughly Seven Weeks Per Year Resolving Employee Conflicts. And An Astonishing 95 Percent Of Americans Say They'Ve Experienced Rudeness At Work.Christine Pearson And Christine Porath Examine The Devastating Toll That Bad Behavior Can Have On Otherwise Wellfunctioning Companies. Combining Their Own Scientific Research With Stories From Fields As Diverse As Criminology, Education, And Psychology, They Show How To Spot The Roots Of Incivility, Rip Them Out, And Create A Culture Of Respect. They Urge Managers To Stop Making Excuses, Set A Zerotolerance Policy, And Lead By Example.Bestsellers Like The No Asshole Rule And The Power Of Nice Have Shown The Hunger For More Civility At Work; Now The Cost Of Bad Behavior Shows Exactly What To Do About It.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.