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The Culture Cycle: How to Shape the Unseen Force That Transforms Performance,Used
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The contribution of culture to organizational performance is substantial and quantifiable. In The Culture Cycle, James L. Heskett demonstrates how an effective culture can account for up to half of the differential in performance between organizations in the same business. A followup to the classic Corporate Culture and Performance (coauthored with John Kotter), this book explains how culture evolves, can be shaped and sustained, fosters innovation, can promote survival in tough times, influences the success of global strategies, and is maintained in both forprofit and notforprofit missiondriven organizations.Drawing on decades of field research and dozens of case studies, Heskett introduces a powerful conceptual framework for managing culture change and shows it at work in a realworld setting. Heskett's "culture cycle" identifies policies, practices, measures, and behaviors that are crucial to moving cultures forward and demonstrates how to calculate the economic value of culture through the "Four Rs" of referrals, retention, returns to labor, and relationships with customers.Heskett's insights will be invaluable to leaders, human resources professionals, consultants, those with responsibilities for productivity improvement, training, and operationsand for anyone seeking to understand important drivers of organizational performance.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
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- Q: What is the page count of this book? A: The book has three hundred seventy-two pages. It provides extensive insights into workplace culture and its impact on performance.
- Q: What are the dimensions of this book? A: The dimensions of the book are six point five inches in length, one point two six inches in width, and nine point five inches in height. These measurements make it a standard hardcover size.
- Q: Who is the author of this book? A: The author is James L. Heskett. He is known for his expertise in organizational culture and its effects on performance.
- Q: How do I apply the concepts from this book? A: You can apply the concepts by implementing the 'culture cycle' framework in your organization. It focuses on shaping and maintaining a positive workplace culture.
- Q: Is this book suitable for beginners in workplace culture? A: Yes, this book is suitable for beginners. It provides foundational concepts as well as advanced insights into managing organizational culture.
- Q: How can I use the insights from this book in my job? A: You can use the insights by identifying and implementing specific policies and practices that enhance your organization's culture. This can lead to improved performance.
- Q: How should I care for this hardcover book? A: To care for the book, keep it in a cool, dry place away from direct sunlight. Avoid bending the cover or pages to maintain its condition.
- Q: Is this book safe to handle? A: Yes, the book is safe to handle. There are no hazardous materials used in its production.
- Q: What is the best way to store this book? A: The best way to store this book is upright on a shelf. This will help prevent damage to the spine and pages.
- Q: Can I return this book if I don't like it? A: Yes, you can return the book if it does not meet your expectations. Check the specific return policy of the retailer for details.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact the retailer for a replacement or refund. Most retailers have policies in place for such issues.
- Q: Is this book appropriate for all ages? A: Yes, the book is appropriate for all ages. It focuses on organizational culture and is not intended for adult-only audiences.
- Q: Does this book provide real-world examples? A: Yes, it includes numerous case studies and real-world examples of culture change in organizations. These examples illustrate the concepts discussed.
- Q: What type of binding does this book have? A: The book is bound in hardcover. This provides durability and a professional appearance, suitable for both personal and professional settings.
- Q: Is the information in this book based on research? A: Yes, the information is based on decades of field research and numerous case studies. This lends credibility to the concepts presented.