Title
The Culture Cycle: How to Shape the Unseen Force That Transforms Performance,Used
Delivery time: 8-12 business days (International)
The contribution of culture to organizational performance is substantial and quantifiable. In The Culture Cycle, James L. Heskett demonstrates how an effective culture can account for up to half of the differential in performance between organizations in the same business. A followup to the classic Corporate Culture and Performance (coauthored with John Kotter), this book explains how culture evolves, can be shaped and sustained, fosters innovation, can promote survival in tough times, influences the success of global strategies, and is maintained in both forprofit and notforprofit missiondriven organizations.Drawing on decades of field research and dozens of case studies, Heskett introduces a powerful conceptual framework for managing culture change and shows it at work in a realworld setting. Heskett's "culture cycle" identifies policies, practices, measures, and behaviors that are crucial to moving cultures forward and demonstrates how to calculate the economic value of culture through the "Four Rs" of referrals, retention, returns to labor, and relationships with customers.Heskett's insights will be invaluable to leaders, human resources professionals, consultants, those with responsibilities for productivity improvement, training, and operationsand for anyone seeking to understand important drivers of organizational performance.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is 'The Culture Cycle' about? A: 'The Culture Cycle' by James L. Heskett explores the significant impact of organizational culture on performance. The book explains how an effective culture can account for up to half of the differences in performance among organizations in the same sector.
- Q: Who is the author of this book? A: The author of 'The Culture Cycle' is James L. Heskett, who is known for his expertise in organizational culture and performance.
- Q: How many pages does 'The Culture Cycle' have? A: 'The Culture Cycle' is comprised of 372 pages, providing an in-depth analysis of culture in organizational settings.
- Q: What type of binding does this book have? A: 'The Culture Cycle' is available in hardcover binding, ensuring durability and a quality reading experience.
- Q: When was 'The Culture Cycle' published? A: 'The Culture Cycle' was published on August 24, 2011.
- Q: What is the condition of the book? A: The book is listed in 'Good' condition, indicating that it has been well-maintained and is suitable for reading.
- Q: Is there an edition number for 'The Culture Cycle'? A: Yes, 'The Culture Cycle' is published as the first edition.
- Q: What category does this book fall under? A: 'The Culture Cycle' is categorized under 'Workplace Culture', making it relevant for professionals looking to enhance organizational performance.
- Q: How can the insights from this book be applied? A: The insights from 'The Culture Cycle' can be applied by leaders, HR professionals, and consultants to manage culture change effectively and improve organizational performance.
- Q: Does the book include real-world case studies? A: Yes, 'The Culture Cycle' draws on decades of field research and includes numerous case studies to illustrate the concepts discussed.