The Customer Delight Principle : Exceeding Customers' Expectations For Bottomline Success

The Customer Delight Principle : Exceeding Customers' Expectations For Bottomline Success

SKU: DADAX0658010042 In Stock
Sale price$161.08 Regular price$230.11
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
15 days return policy
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Tags : Books

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Here'S How Your Company Can Take Customer Satisfaction To A New Level And Reap The Profits! . .The Customer Delight Principle Shows How Customer Delight Not Mere Satisfaction Drives Repeat Purchasing And Customer Loyalty. The Book Details How Your Company Can Build A Customer Delightoriented Organization And Reveals Many Of The Roadblocks That You Are Likely To Encounter. How To Monitor Customer Delight Results, Including Measurement And Validation Against Revenue, Is Covered, As Is Formulating Payback Curves For A Customer Delight Investment, Allocating Resources For Continued Customer Delight Improvements, And The Continued Benchmarking Of Results. .. . Statistics Show That Customer Satisfaction Alone Is Not Enough. Over 60% Of Customers Lost By Companies Have Reported That They Were At Least Satisfied, In Their Experience With The Company . Striving For More Than Customer Satisfaction Is A Key Strategy In Customer Relationship Marketing (Crm), The Predominant Marketing Approach Of Today'S Most Successful Traditional And Dotcom Companies.. .

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Secure Payment

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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