The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow'S Business

The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow'S Business

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Tomorrow'S Customers Need To Be Targeted Today!With Emerging Technology Transforming Customer Expectations, It'S More Important Than Ever To Keep A Laser Focus On The Experience Companies Provide Their Customers.In *The Customer Of The Future*, Customer Experience Futurist Blake Morgan Outlines Ten Easytofollow Customer Experience Guidelines That Integrate Emerging Technologies With Effective Strategies To Combat Disconnected Processes, Silo Mentalities, And A Lack Of Buyer Perspective.Tomorrow'S Customers Will Insist On Experiences That Make Their Lives Significantly Easier And Better. Companies Will Win Their Business Not By Just Proclaiming That Customer Experience Is A Priority But By Embedding A Customer Focus Into Every Aspect Of Their Operations. They'Ll Understand How Emerging Technologies Like Artificial Intelligence (Ai), Automation, And Analytics Are Changing The Game And Craft A Strategy To Integrate Them Into Their Products And Processes.*The Customer Of The Future *Explains How Today'S Customers Are Already Demanding Frictionless, Personalized, Ondemand Experiences From Their Products And Services, And Companies That Don'T Adapt To These New Expectations Won'T Last. This Book Prepares Your Organization For These Increasing Demands By Helping You Do The Following: Learn The Ten Defining Strategies For A Customer Experiencefocused Company. Implement New Techniques To Shift The Entire Company From Being Productfocused To Being Customerfocused. Gain Insights Through Case Studies And Examples On How The World'S Most Innovative Companies Are Offering New And Compelling Customer Experiences.Craft A Leadership Development And Culture Plan To Create Lasting Change At Your Organization. *The Customer Of The Future* Was Chosen By Business Insider As A Top 20 Book Clevel Executives Are Reading Right Now And Was Recognized By Book Authority In The Top Five 100 Best Future Technology Books Of All Time.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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We accept payments with :
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