Title
The Customer Service Intervention: Bottomline Tactics For Frontline Managers,New
Delivery time: 8-12 business days (International)
Are You Struggling Everyday To Turn Frontline People Into Great Service Teams? Do You Feel A Sense Of Urgency About Improving Customer Service? It'S Time For An Intervention. The Customer Service Intervention Offers A Practical Stepbystep Program That Will Teach You How To Quickley Assess The Effectiveness Of Your Staff...Launch An Intervention To Keep Your Staff Service Savvy...And Seize Opportunities Everyday To Improve The Quality Of Every Customer Interaction. Are You Willing To Stop And Evaluate Yourself, Your Team And Each Team Member? Make Personnel Changes And Adjust Future Hiring Criteria? Spend Substancial Amounts Of Time Training? Then This Powerful, Resultsoriented Guide Is For You. Learn What To Do To Improve Frontline Performanceand How To Do It. The Book Is Organized Into Two Sections: .The Big Picture Tells You What To Do. It Offers The Tactics, Best Practices And Techniques You'Ll Need For Your Intervention .Customer Service Intervention: The Program Shows You How To Do It Through Scripts, Exercises, Activities, Tools And Implementation Ideas. Learn How To : Prepare For And Launch An Inital Training Program In Customer Service, Engage Your Team In Creating Customer Service Information Tools, And Keep Your Team Buzzing About Customer Service During Routine Meetings With Quick, Hardhitting 'Halfhour Courses'.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.