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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
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Product Description The Customers Victory describes and analyses how managers need to understand organizations in order to effectively implement the changes necessary to operate in todays competitive environment. About the Author Franois Dupuy completed his studies in political science and became a researcher in the French National Centre for Scientific Research, specializing in organizational analysis. He is currently adjunct professor at the Kelley School of Business, Indiana University, and visiting professor, INSEAD.
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