The Delta Model: Reinventing Your Business Strategy,Used

The Delta Model: Reinventing Your Business Strategy,Used

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Strategy is the most central issue in management. It has to do with defining the purpose of an organization, understanding the market in which it operates and the capabilities the firm possesses, and putting together a winning plan. There are many influential frameworks to help managers undertake a systematic reflection on this issue. The most dominant approaches are Michael Porters "Competitive Strategy" and the "ResourceBased View of the Firm," popularized by Gary Hamel and C.K. Prahalad. Arnoldo Hax argues there are fundamental drawbacks in the underlying hypotheses of these approaches in that they define strategy as a way to achieve sustainable competitive advantage. This line of thinking could be extremely dangerous because it puts the competitor at the center and therefore anchors you in the past, establishes success as a way of beating your competitors, and this obsession often leads toward imitation and congruency. The result is commoditization which is the worst outcome that could possibly happen to a business.The Delta Model is an extremely innovative view of strategy. It abandons all of these assumptions and instead puts the customer at the center. By doing that it allows us to be truly creative, separating ourselves from the herd in pursuit of a unique and differentiated customer value proposition. Many years of intense research at MIT, supported by an extensive consulting practice, have resulted in development of powerful new concepts and practical tools to guide organizational leaders into a completely different way of looking at strategy, including a new way of doing customer segmentation and examining the competencies of the firm, with an emphasis on using the extended enterprise as a primary way of serving the customer. This last concept means that we cannot play the game alone; that we need to establish a network among suppliers, the firm, the customers, and complementors firms that are in the business of developing productsand services that enhance our own offering to the customer. Illustrated through dozens of examples, and discussion of application to small and mediumsized businesses and notforprofits, the Delta Model will help readers in all types of organizations break out of old patterns of behavior and achieve strategic flexibility an especially timely talent during times of crisis, intense competition, and rapid change.

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Frequently Asked Questions

  • Q: What is the main focus of 'The Delta Model'? A: 'The Delta Model' focuses on a customer-centric approach to business strategy, emphasizing the importance of understanding customer needs and creating unique value propositions rather than just competing against rivals.
  • Q: Who is the author of 'The Delta Model'? A: The author of 'The Delta Model' is Arnoldo C. Hax, who is known for his innovative contributions to the field of business strategy.
  • Q: What type of binding does this book have? A: 'The Delta Model' is available in hardcover binding, which provides durability and a professional appearance.
  • Q: How many pages are in 'The Delta Model'? A: 'The Delta Model' contains a total of 255 pages, offering comprehensive insights into business strategy.
  • Q: When was 'The Delta Model' published? A: 'The Delta Model' was published on December 14, 2009, and includes updated concepts relevant to modern business challenges.
  • Q: What condition is the book in? A: 'The Delta Model' is listed as 'New', ensuring that customers receive a quality product without any wear or damage.
  • Q: What category does 'The Delta Model' fall under? A: 'The Delta Model' is categorized under Leadership & Motivation, making it suitable for those looking to enhance their strategic thinking skills.
  • Q: What are the key themes discussed in 'The Delta Model'? A: Key themes in 'The Delta Model' include the importance of customer-centric strategies, the dangers of over-focusing on competitors, and the need for innovative thinking in business practices.
  • Q: Is 'The Delta Model' suitable for small business owners? A: 'The Delta Model' is indeed suitable for small and medium-sized business owners, as it provides practical tools and examples to help them navigate strategic challenges.
  • Q: What makes 'The Delta Model' different from other strategy books? A: Unlike traditional strategy books that focus on competition, 'The Delta Model' emphasizes creating unique customer value and fostering innovation, offering a fresh perspective on business strategy.