Title
The Dilemma of Health Reform: Managing the limits of policymaking, managerialism and professionalism in health care reform,Used
Delivery time: 8-12 business days (International)
Poor performance is pressuring hospitals worldwide to reform, but the process of reform is contested, uneven and slow. Reform often fails to address the core business of hospitals: managing clinical work, and stakeholders can limit opportunities for collaborative problem solving as they seek to impose their own frame of reference in the struggle for control. This book is based on research into performance in 12 public hospitals in Australia and its relation to organisational culture. Hospitals with inclusive strategies for change, principally strategies of agreement, joint education and skills development, teambased incentives to direct and reward effort and a method to manage clinical work performed better than those without. Cost containment and patient safety dominated as policy objectives but these alone did not engage clinician interest or address service quality. Service systems necessary to support reform were not present in the majority of hospitals studied. Research results are used to develop an organisational model of clinical work management to improve health service costeffectiveness.
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Shipping & Returns
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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