Title
The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, an,New
Delivery time: 8-12 business days (International)
How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been fieldtested and empirically validated in existing organizations. They also detail twentytwo guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the central theme of 'The Emotionally Intelligent Workplace'? A: The book explores how emotional intelligence (EI) can be developed and utilized not just at the individual level but also within groups and organizations to enhance overall performance.
- Q: Who are the authors of this book? A: The book is primarily written by members of the Consortium for Research on Emotional Intelligence in Organizations, including recognized experts Daniel Goleman and Cary Cherniss.
- Q: What kind of content can I expect in this book? A: The book includes fifteen field-tested models of emotional intelligence, along with twenty-two guidelines for promoting EI in organizations and various measurement strategies for assessing emotional and social competence.
- Q: Is this book suitable for organizational leaders? A: Yes, it provides valuable insights and strategies for leaders looking to foster emotional intelligence within their teams and organizations.
- Q: What is the condition of the book being sold? A: The listing states that it is a used book in good condition, ensuring that it remains a reliable resource for readers.
- Q: How many pages does the book have? A: The book consists of 384 pages, providing extensive information on emotional intelligence in the workplace.
- Q: What is the publication date of this book? A: The book was published on June 18, 2001.
- Q: Is there a specific edition of this book? A: Yes, this is the First Edition of 'The Emotionally Intelligent Workplace'.
- Q: What is the binding type of the book? A: The book features a hardcover binding, which is durable and suitable for repeated use.
- Q: Can this book help in team development? A: Absolutely, it offers models and guidelines that can be applied to improve team dynamics and enhance emotional intelligence across groups.