Title
The Field Guide To Understanding Human Error
Delivery time: 8-12 business days (International)
When Faced With A Human Error Problem, You May Be Tempted To Ask 'Why Didn'T They Watch Out Better? How Could They Not Have Noticed?'. You Think You Can Solve Your Human Error Problem By Telling People To Be More Careful, By Reprimanding The Miscreants, By Issuing A New Rule Or Procedure. These Are All Expressions Of 'The Bad Apple Theory', Where You Believe Your System Is Basically Safe If It Were Not For Those Few Unreliable People In It. This Old View Of Human Error Is Increasingly Outdated And Will Lead You Nowhere. The New View, In Contrast, Understands That A Human Error Problem Is Actually An Organizational Problem. Finding A 'Human Error' By Any Other Name, Or By Any Other Human, Is Only The Beginning Of Your Journey, Not A Convenient Conclusion. The New View Recognizes That Systems Are Inherent Tradeoffs Between Safety And Other Pressures (For Example: Production). People Need To Create Safety Through Practice, At All Levels Of An Organization. Breaking New Ground Beyond Its Successful Predecessor, The Field Guide To Understanding Human Error Guides You Through The Traps And Misconceptions Of The Old View. It Explains How To Avoid The Hindsight Bias, To Zoom Out From The People Closest In Time And Place To The Mishap, And Resist The Temptation Of Counterfactual Reasoning And Judgmental Language. But It Also Helps You Look Forward. It Suggests How To Apply The New View In Building Your Safety Department, Handling Questions About Accountability, And Constructing Meaningful Countermeasures. It Even Helps You In Getting Your Organization To Adopt The New View And Improve Its Learning From Failure. So If You Are Faced By A Human Error Problem, Abandon The Fallacy Of A Quick Fix. Read This Book.
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⚠️ WARNING (California Proposition 65):
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'The Field Guide to Understanding Human Error'? A: The book focuses on understanding human error as an organizational problem rather than blaming individuals. It emphasizes that human errors are often the result of systemic issues and offers insights into improving organizational practices to enhance safety.
- Q: Who is the author of this book? A: The author of 'The Field Guide to Understanding Human Error' is Sidney Dekker, a recognized expert in the field of human factors and safety.
- Q: What is the publication date of this book? A: The book was published on June 30, 2006.
- Q: Is this book suitable for professionals in safety management? A: Yes, this book is particularly useful for safety management professionals as it provides guidance on building a safety department and handling accountability in the context of human error.
- Q: How many pages does the book contain? A: The book contains 252 pages.
- Q: What is the binding type of this book? A: The binding type of 'The Field Guide to Understanding Human Error' is paperback.
- Q: What are some key topics covered in the book? A: Key topics include the pitfalls of the old view of human error, the importance of organizational learning, and strategies for implementing a new view of safety within organizations.
- Q: Can this book help improve an organization's learning from failures? A: Yes, the book offers insights and strategies for organizations to learn effectively from failures and adopt a more constructive approach to understanding human error.
- Q: What edition of the book is available? A: The available edition of the book is the second edition.
- Q: What category does this book fall under? A: This book falls under the category of Labor & Industrial Relations.