The Florence Prescription: From Accountability to Ownership,Used

The Florence Prescription: From Accountability to Ownership,Used

SKU: SONG1500693103 In Stock
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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No one has ever faced a healthcare crisis as dire as the one that confronted Florence Nightingale at the Scutari Barrack Hospital, yet despite the challenges over a 2year period she defined the nursing profession and created a blueprint for the hospital as we know it today. Now she returns to Memorial Medical Center to help the leadership team foster a stronger culture of ownership. In this heartwarming and thoughtprovoking story you will learn: Why no one ever checks the oil in a rental car, and proven strategies to foster a culture of ownership Why a culture of ownership requires people who are Emotionally Positive, Self Empowered, and Fully Engaged (the 3 commitments of The Florence Challenge) Why you need a blueprint for the Invisible Architecture of your organization and how to use a construction metaphor to create one The 8 essential characteristics of a culture of ownership How to use The Pickle Pledge to help people confront toxic emotional negativity and promote a more positive and productive workplace attitude How the 7 promises of The SelfEmpowerment Pledge can help you foster a more empowering culture With more than 200,000 copies in circulation in more than 500 hospitals and healthcare organizations, The Florence Prescription is the gift to your people that is also an investment in your organization. The Florence Challenge website includes a wealth of resources to help you optimize the impact of this book including leaders guide, PowerPoint study guide, webinar, and downloadable Florence Challenge Certificate of Commitment.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.

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