Title
The Friction Project: How Smart Leaders Make The Right Things Easier And The Wrong Things Harder,New
Delivery time: 8-12 business days (International)
The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says 'If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.'Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of handson research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become friction fixers.Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they cant fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'The Friction Project'? A: 'The Friction Project' focuses on identifying and eliminating destructive friction in organizations while also recognizing the value of beneficial friction. It provides insights on how leaders can become 'friction fixers' to improve workplace efficiency.
- Q: Who are the authors of this book? A: The authors of 'The Friction Project' are Robert I. Sutton and Huggy Rao, both of whom are bestselling authors and experts in organizational behavior.
- Q: What types of friction does the book discuss? A: The book discusses both destructive friction that hinders productivity and useful friction that can enhance organizational processes. It identifies common issues such as oblivious leaders and broken connections.
- Q: How can this book help leaders in their organizations? A: 'The Friction Project' provides practical strategies for leaders to identify and repair friction points, improve team dynamics, and create a more productive work environment through actionable insights.
- Q: Is this book suitable for all types of organizations? A: Yes, 'The Friction Project' is suitable for various types of organizations, regardless of size or industry, as it addresses universal challenges related to workplace efficiency and leadership.
- Q: What is the publication date of 'The Friction Project'? A: 'The Friction Project' is set to be published on January 30, 2024.
- Q: What is the format of the book? A: 'The Friction Project' is available in hardcover format, making it a durable choice for readers.
- Q: How many pages does the book contain? A: 'The Friction Project' contains 304 pages filled with insights and strategies for improving organizational effectiveness.
- Q: Does the book offer real-world examples? A: Yes, the authors draw from seven years of hands-on research and provide real-world examples to illustrate their points and recommendations throughout the book.
- Q: What can readers expect to learn from this book? A: Readers can expect to learn how to diagnose organizational friction issues, implement effective solutions, and lead their teams through the challenges of workplace dynamics.