Title
The Gentle Art Of Verbal Selfdefense At Work
Delivery time: 8-12 business days (International)
For Some Employees, Verbal Abuse Can Be The Everyday Language Of Doing Business. Defending Yourself From These Verbal Abuserscalmly, Professionally, And Successfullycan Be Crucial To Your Onthejob Success.Nationally Recognized Linguistics Expert And Author Suzette Haden Elgin Applies Her Acclaimed Techniques For Combating Verbal Attacks To Common Workplace Situations. Powerful Yet Unthreatening, Her Proven Strategies Will Help You Recognize And Defend Yourself From Verbal Abuseeverything From Casual Obscenities And Racist Or Sexist Language To Sarcasm, Cutting Jokes, And Subtle Putdowns.Richly Illustrated With Fully Dramatizes Scenarios And Realworld Examples, Dr. Elgins Communication Techniques Will Help You Instantly Take Control Of Any Verbal Confrontation. Youll Also Learn How To Avoid Malpractice Of The Mouth And Sexual Harassment; Communicate Sensitively And Clearly With Nonnative English Speakers; And Project A Strong, Straightforward, And Trustworthy Image.Youll Find Tips For Handling Sensitive Issues Via Email And Voice Mail, Advice On Meeting The Communication Challenges That Face Homebased And Virtual Businesses, And Plenty Of Workouts Placed Throughout The Book To Give You Valuable Opportunities To Practice Your New Skills.The Gentle Art Of Verbal Selfdefense At Work Is Your Roadmap Through The Potentially Careerthreatening Minefields Of Workplace Communication.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of 'The Gentle Art of Verbal Self-Defense at Work'? A: The book focuses on teaching techniques to calmly and professionally defend oneself against verbal abuse in the workplace, offering strategies for handling various types of verbal attacks.
- Q: Who is the author of this book? A: The author is Suzette Haden Elgin, a nationally recognized linguistics expert.
- Q: What types of verbal abuse does the book address? A: The book addresses casual obscenities, racist or sexist language, sarcasm, cutting jokes, and subtle put-downs.
- Q: How many pages does the book have? A: The book has 340 pages.
- Q: What communication challenges does the book cover? A: It covers challenges such as communicating with non-native English speakers and handling sensitive issues via email and voice mail.
- Q: Is 'The Gentle Art of Verbal Self-Defense at Work' suitable for virtual businesses? A: Yes, the book provides advice on meeting communication challenges specific to home-based and virtual businesses.
- Q: What edition of the book is available? A: The book is available in its First Edition.
- Q: What is the binding type of the book? A: The book is bound in paperback.
- Q: When was 'The Gentle Art of Verbal Self-Defense at Work' published? A: The book was published on January 19, 2000.
- Q: Does the book include practical exercises? A: Yes, it includes workouts throughout the book to help readers practice and reinforce their new skills.