The Gentle Art Of Verbal Selfdefense At Work

The Gentle Art Of Verbal Selfdefense At Work

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SKU: SONG0735200890
UPC: 9780735200890
Brand: Prentice Hall Press
Condition: Used
Regular price$10.51
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For Some Employees, Verbal Abuse Can Be The Everyday Language Of Doing Business. Defending Yourself From These Verbal Abuserscalmly, Professionally, And Successfullycan Be Crucial To Your Onthejob Success.Nationally Recognized Linguistics Expert And Author Suzette Haden Elgin Applies Her Acclaimed Techniques For Combating Verbal Attacks To Common Workplace Situations. Powerful Yet Unthreatening, Her Proven Strategies Will Help You Recognize And Defend Yourself From Verbal Abuseeverything From Casual Obscenities And Racist Or Sexist Language To Sarcasm, Cutting Jokes, And Subtle Putdowns.Richly Illustrated With Fully Dramatizes Scenarios And Realworld Examples, Dr. Elgins Communication Techniques Will Help You Instantly Take Control Of Any Verbal Confrontation. Youll Also Learn How To Avoid Malpractice Of The Mouth And Sexual Harassment; Communicate Sensitively And Clearly With Nonnative English Speakers; And Project A Strong, Straightforward, And Trustworthy Image.Youll Find Tips For Handling Sensitive Issues Via Email And Voice Mail, Advice On Meeting The Communication Challenges That Face Homebased And Virtual Businesses, And Plenty Of Workouts Placed Throughout The Book To Give You Valuable Opportunities To Practice Your New Skills.The Gentle Art Of Verbal Selfdefense At Work Is Your Roadmap Through The Potentially Careerthreatening Minefields Of Workplace Communication.

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

  • Q: What is the page count of 'The Gentle Art of Verbal Self-Defense at Work'? A: The book has three hundred forty pages. It offers a comprehensive guide to handling verbal abuse in the workplace.
  • Q: What type of binding does this book have? A: This book is paperback bound. The paperback format makes it lightweight and easy to carry.
  • Q: Who is the author of this book? A: The author is Suzette Haden Elgin. She is a nationally recognized linguistics expert known for her work in verbal self-defense.
  • Q: How can I apply the techniques in this book? A: You can apply the techniques by practicing the scenarios presented. The book includes exercises that help you develop communication skills for workplace situations.
  • Q: Is this book suitable for all employees? A: Yes, this book is suitable for all employees. It provides strategies for anyone facing verbal abuse in a professional setting.
  • Q: What are the main themes covered in this book? A: The main themes include defending against verbal abuse, effective communication, and handling workplace conflict. These themes are illustrated through real-world examples.
  • Q: How do I keep this book in good condition? A: To keep this book in good condition, store it in a dry place and avoid exposing it to direct sunlight. Handle it gently to prevent wear and tear.
  • Q: Are there any specific care instructions for the book? A: No specific care instructions are needed beyond general book care. Just avoid moisture and extreme temperatures to maintain its condition.
  • Q: What if I receive a damaged copy of the book? A: If you receive a damaged copy, contact the retailer for a return or exchange. Most retailers have policies to address damaged items.
  • Q: Is this book appropriate for beginners in communication skills? A: Yes, it is appropriate for beginners. The book breaks down complex concepts into manageable strategies for effective communication.
  • Q: Can this book help with handling difficult conversations? A: Yes, it provides techniques for managing difficult conversations. The strategies are designed to help navigate verbal confrontations professionally.
  • Q: Does this book cover communication in virtual workplaces? A: Yes, it addresses communication challenges in virtual workplaces. Strategies are included for effective interaction in home-based and remote settings.
  • Q: Is there a focus on non-native English speakers in this book? A: Yes, it includes tips for communicating sensitively with non-native English speakers. The author emphasizes clear and respectful communication.
  • Q: Are there practical exercises in the book? A: Yes, the book includes plenty of 'workouts' or exercises. These exercises provide opportunities to practice new communication skills.
  • Q: Will this book help project confidence in communication? A: Yes, it teaches techniques to project a strong and trustworthy image. The strategies aim to boost confidence during verbal interactions.
  • Q: Can I use this book for personal development? A: Yes, it can be beneficial for personal development. The skills learned can improve both professional and personal communication.

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