Title
The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations,New
Delivery time: 8-12 business days (International)
A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in 'social network analysis'a technique that visually maps relationships between people in large, distributed groups apply this powerful tool to management for the first time. Based on their indepth study of sixty informal employee networks in wellknown companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'The Hidden Power of Social Networks'? A: The book focuses on understanding how social networks within organizations influence communication and collaboration, helping managers identify ways to improve performance and innovation.
- Q: Who are the authors of this book? A: 'The Hidden Power of Social Networks' is authored by Robert L. Cross and Andrew Parker, who are experts in social network analysis.
- Q: What type of framework does the book provide? A: It offers a powerful visual framework that helps managers map and analyze the relationships and interactions among employees in their organizations.
- Q: Is this book suitable for all managers? A: Yes, the book is designed for managers across various industries who want to understand and leverage social networks to enhance organizational effectiveness.
- Q: What condition is the book in? A: The book is listed as 'New', ensuring it is in pristine condition for readers.
- Q: How many pages does the book contain? A: The book has a total of 304 pages, providing in-depth insights into social network analysis.
- Q: When was this book published? A: 'The Hidden Power of Social Networks' was published on June 2, 2004.
- Q: What binding type does the book have? A: This edition of the book is bound in hardcover, offering durability and a premium feel.
- Q: Does the book include practical examples? A: Yes, the authors base their insights on an in-depth study of informal employee networks in various well-known companies.
- Q: Can this book help improve innovation in my organization? A: Yes, the book provides insights on how to influence social networks, which can lead to enhanced innovation and performance in organizations.