Title
The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do,Used
Delivery time: 8-12 business days (International)
Innovation, claims quality consultant Subir Chowdhury, is part of Americas DNA. No other country in the world matches Americas creative drive and its ability to turn innovative ideas into revolutionary productsfrom antilock brakes and steelbelted radial tires to sophisticated software and microprocessors. But as fast as we introduce new products, we lose the markets we establish to countries that know how to manufacture higher quality versions for less money. As Japanese and European firms win market share by concentrating on quality, America is continually forced to rely on innovation to stay ahead.In The Ice Cream Maker, Chowdhury uses a simple story to illustrate how businesses can instill quality into our culture and into every product we design, build, and market. The protagonist of the story is Peter Delvecchio, the manager of a regional ice cream company, who is determined to sell its ice cream to a flourishing national grocery chain, Natural Foods. In conversations with the Natural Foods manager, Peter learns how the extraordinarily successful retailer achieves its renowned high standard of excellence, both in the services it provides its customers and in the foods it manufactures and sells. Quality, he discovers, must be the mission of every employee; by learning to listen, enrich, and optimize, he can encourage and sustain the highest levels of quality in everything the company does.Like Fish! and Who Moved My Cheese? The Ice Cream Maker offers an essential and universal lesson about one of industry's foremost challenges in a thoroughly engaging style. For managers and executives, small business owners and entrepreneurs, The Ice Cream Maker is a compelling, eyeopening guide to the most effective ways to achieve excellence and become industry leaders on the global stage.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main theme of 'The Ice Cream Maker'? A: 'The Ice Cream Maker' illustrates the importance of quality in business through a simple story. It emphasizes that quality must be a mission for all employees and is crucial for success in the competitive market.
- Q: Who is the author of 'The Ice Cream Maker'? A: The author of 'The Ice Cream Maker' is Subir Chowdhury, a quality consultant known for his insights on innovation and quality management.
- Q: What type of binding does this book have? A: 'The Ice Cream Maker' is available in hardcover binding, providing durability and a premium feel.
- Q: When was 'The Ice Cream Maker' published? A: 'The Ice Cream Maker' was published on October 4, 2005.
- Q: How many pages does 'The Ice Cream Maker' have? A: 'The Ice Cream Maker' contains a total of 115 pages.
- Q: Is 'The Ice Cream Maker' suitable for entrepreneurs? A: 'The Ice Cream Maker' is highly suitable for entrepreneurs, managers, and small business owners, as it offers valuable insights into achieving excellence and understanding quality in business.
- Q: What genre does 'The Ice Cream Maker' belong to? A: 'The Ice Cream Maker' falls under the genre of Motivation & Self-Improvement, focusing on personal and professional growth through quality management.
- Q: What lessons can be learned from 'The Ice Cream Maker'? A: The book teaches essential lessons about instilling quality into company culture, the importance of listening and optimizing processes, and strategies for becoming industry leaders.
- Q: Is 'The Ice Cream Maker' a fictional story? A: 'The Ice Cream Maker' presents a fictional narrative that conveys real-world business lessons, making it both engaging and educational.
- Q: What edition of 'The Ice Cream Maker' is available? A: 'The Ice Cream Maker' is available in its First Edition.