Title
The Jolt Effect: How High Performers Overcome Customer Indecision
Delivery time: 8-12 business days (International)
From The Bestselling Coauthor Of The Challenger Sale, A Paradigmshattering Approach To Overcoming Customer Indecision And Closing More Salesin Sales, The Worst Thing You Can Hear From A Customer Isnt No. Its I Need To Think About It. When This Happens, Deeply Entrenched Business Advice Says To Double Down On Your Efforts To Sell A Buyer On All The Ways They Might Win By Choosing You And Your Business. But This Approach Backfires Dramatically. Why? Because It Completely Gets Wrong The Primary Driver Behind Purchasing Decisionmaking: Once Purchase Intent Is Established, Customers No Longer Care About Succeeding. What They Really Care About Is Not Failing.For Years, Sales Expert Matthew Dixon Has Been Busting Longstanding Business Myths. Now In The Jolt Effect, He And Coauthor Ted Mckenna Turn Their Trademark Analysis And Latest Research To The Vital And Growing Problem Of Customer Indecisionand Offer A Shocking New Approach That Turns Conventional Wisdom On Its Head. Drawing On A Brandnew, Firstofitskind Study Of More Than Two And A Half Million Sales Conversations From Across Industry, They Reveal The Surprising Truth That Highperforming Sales Reps Grasp And Their Averageperforming Peers Dont: Only By Addressing The Customers Fear Of Failure Can You Get Indecisive Buyers To Go From Verbally Committing To Actually Pulling The Trigger.Packed With Robust Data, Counterintuitive Insights, And Practical Guidance, The Jolt Effect Is The Playbook For Any Salesperson Or Sales Leader Who Wants To Close The Gap Between Customer Intent And Actionand Close More Sales.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.