Title
The JosseyBass Academic Administrator's Guide to Conflict Resolution,New
Delivery time: 8-12 business days (International)
Dealing with conflict is an evitable part of any academic administrators job. Often, however, new administrators lack the skills they need to successfully resolve campus conflicts. This important resource includes an array of strategies for identifying and managing conflict between individuals, within a department, and between departments. The JosseyBass Academic Administrators Guide to Conflict Resolution shows how to turn conflicts into problems to be solved. Authors Sandra I. Cheldelin and Ann F. Lucas offer concrete approaches academic administrators can use to analyze conflicts and design effective interventions. The JosseyBass Academic Administrators Guide to Conflict Resolution is an invaluable tool that includes Guidelines for knowing when it is appropriate to intervene in a conflict Strategies for helping to change irrational and negative thinking to positive rational thought Methods for handling interpersonal conflictbetween two partieswithin a department An outline of the major approaches for managing conflict and informationwhen they work and when they dont Effective strategies for preventing and solving specific problems
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.