Title
The Leader's Handbook: Making Things Happen, Getting Things Done,New
Delivery time: 8-12 business days (International)
Lead your organization into the 21st century with the help of this groundbreaking book that is already creating a stir in corporate boardrooms across America! In a book that does for managers what his megabestseller, The Team Handbook, did for teams, Peter Scholtes, who is widely acknowledged as one of the most influential Quality leaders of the decade, shows the real root of management problems. Learn how to stop blaming your workers and start changing the systems with the help of activities and exercises that enable you to immediately begin implementing breakthrough improvements in all your work processes!
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of 'The Leader's Handbook'? A: The book primarily focuses on helping managers identify and address the root causes of management problems, shifting the blame from workers to the systems in place.
- Q: Who is the author of 'The Leader's Handbook'? A: The author is Peter R. Scholtes, a recognized leader in Quality management.
- Q: What is the publication date of this book? A: The book was published on December 22, 1997.
- Q: How many pages does 'The Leader's Handbook' contain? A: The book contains 415 pages.
- Q: What type of binding does this book have? A: The book is spiral bound, which allows for easy reading and note-taking.
- Q: Is there any material or special features associated with this book? A: The book does not specify any unique materials or additional features.
- Q: What edition of 'The Leader's Handbook' is available? A: This is the first edition of the book.
- Q: Can 'The Leader's Handbook' help with team management? A: Yes, while it focuses on management at a broader level, the insights can also be applied to team management and improving team processes.
- Q: What kind of exercises does the book provide? A: The book includes activities and exercises aimed at implementing breakthrough improvements in work processes.
- Q: Is 'The Leader's Handbook' suitable for new managers? A: Yes, it is beneficial for both new and experienced managers who want to enhance their understanding of management systems.