
Title



The Limits of Expertise: Rethinking Pilot Error and the Causes of Airline Accidents,Used
Delivery time: 8-12 business days (International)
Why would highly skilled, welltrained pilots make errors that lead to accidents when they had safely completed many thousands of previous flights? The majority of all aviation accidents are attributed primarily to human error, but this is often misinterpreted as evidence of lack of skill, vigilance, or conscientiousness of the pilots. The Limits of Expertise is a fresh look at the causes of pilot error and aviation accidents, arguing that accidents can be understood only in the context of how the overall aviation system operates. The authors analyzed in great depth the 19 major U.S. airline accidents from 19912000 in which the National Transportation Safety Board (NTSB) found crew error to be a causal factor. Each accident is reviewed in a separate chapter that examines events and crew actions and explores the cognitive processes in play at each step. The approach is guided by extensive evidence from cognitive psychology that human skill and error are opposite sides of the same coin. The book examines the ways in which competing task demands, ambiguity and organizational pressures interact with cognitive processes to make all experts vulnerable to characteristic forms of error. The final chapter identifies themes cutting across the accidents, discusses the role of chance, criticizes simplistic concepts of causality of accidents, and suggests ways to reduce vulnerability to these catastrophes. The authors' complementary experience allowed a unique approach to the study: accident investigation with the NTSB, cognitive psychology research both in the lab and in the field, enormous firsthand experience of piloting, and application of aviation psychology in both civil and military operations. This combination allowed the authors to examine and explain the domainspecific aspects of aviation operations and to extend advances in basic research in cognition to complex issues of human performance in the real world. Although The Limits of Expertise is directed to aviation operations, the implications are clear for understanding the decision processes, skilled performance and errors of professionals in many domains, including medicine.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main topic of 'The Limits of Expertise'? A: 'The Limits of Expertise' focuses on understanding pilot error in aviation and the underlying causes of airline accidents, emphasizing the role of human cognition and systemic factors.
- Q: Who are the authors of this book? A: The book is authored by R. Key Dismukes, who brings extensive experience in accident investigation and cognitive psychology.
- Q: How many pages does the book contain? A: 'The Limits of Expertise' contains 368 pages, providing a comprehensive analysis of aviation accidents.
- Q: What is the publication date of the book? A: 'The Limits of Expertise' was published on January 12, 2007.
- Q: What type of binding does this book have? A: The book is available in paperback binding, making it convenient for reading and handling.
- Q: Is this book suitable for professionals outside of aviation? A: Yes, while focused on aviation, the insights provided in the book are applicable to understanding decision-making and error management in various professional fields.
- Q: What condition is the book in? A: The book is listed as 'New', ensuring that buyers receive a quality product.
- Q: What key themes are discussed in the final chapter? A: The final chapter identifies overarching themes across the examined accidents, discusses the role of chance, and critiques simplistic causality concepts.
- Q: How does the book relate human skill to errors? A: The book argues that human skill and error are interconnected, influenced by cognitive processes and situational demands.
- Q: What are the main features of this book? A: The main feature of 'The Limits of Expertise' is its in-depth analysis of major airline accidents and the cognitive psychology behind pilot error.