The Napkin, the Melon & the Monkey: A Customer Service Fable: How to Be Happy and Successful at Work and in Life by Simply Chang,Used

The Napkin, the Melon & the Monkey: A Customer Service Fable: How to Be Happy and Successful at Work and in Life by Simply Chang,Used

SKU: SONG0974637939 In Stock
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Delivery time: 3-5 business days (USA)
Delivery time: 8-12 business days (International)
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In this modern day fable, Barbara Burke, customer service guru, author and storyteller, offers keen insight and practical advice for providing excellent customer service with a human touch. Follow the transformational journey of Olivia, a young, stressedout customer service representative who takes the sage advice of the call center's wise woman and learns an ancient technique for turning adversity to her advantage. In ten succinct chapters, Olivia discovers twentytwo potent life affirming Aha!s that change her life forever. This delightful book reminds the reader that happiness and abundance are available to everyone. It's simply a matter of stopping long enough to see what is.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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