The New American Workplace: Transforming Work Systems in the United States,Used

The New American Workplace: Transforming Work Systems in the United States,Used

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Despite formidable obstacles, a small but growing number of U.S. companies rccognize that today's domestic and international markets require them to transform their production process. On the basis of more than ten years of survey data and the evidence of case studies, Eileen Appelbaum and Rosemary Batt analyze the experiences of these companies. Their findings reveal two distinct and coherent models of the new American workplace. One is an American version of team production, which combines the principles of sociotechnical systems with those of quality engineering and which decentralizes the management of work flow and decision making. The other is an American version of lean production, which relies more heavily on managerial and technical expertise, and on centralized coordination and decision making. The authors explain the organizational models from which highperformance firms in the United States have borrowed and outline the policies required to promote more widespread workplace change. They contend that U.S. firms can, in fact, compete successfully, while providing their workers with increased job security, livable wages, and enhanced job satisfaction. Certain to appeal to both union and business leaders, this volume also offers crucial insights to policy makers and to scholars of the new American workplace.

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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