Title
The New Brass Ring: Dmadd, Process Improvement For The 21St Century,New
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
The 21st century calls for a methodology that efficiently and effectively addresses organizational issues. That is why author Phillip C. Reinke created DMADD (Define/Measure/Analyze/ Develop/Deliver). This methodology is capable of taking your organization from simply surviving to thriving. 'Visionary and expert, Reinke champions DMADD(c). The New Brass Ring is always slightly ahead of your brain...you haven't quite internalized one revolutionary advancement before others come along. Such innovative insight, fortified by the principles of leading transformational giants, reinforces Reinke's place aside the likes of Deming.' Rick Shults, Executive Director, Process Improvement Certified Master Blackbelt 'Years ago, Phil differentiated himself, with his ability to consistently deliver creative results and meet challenges. I could see DMADD's beginnings before he formally named it. The 21st century is the place for DMADD and The New Brass Ring is its introduction.' Robert Malanga Chief Operating Officer, LightGen, LLC 'The economy and market demands a change in the way we need to address issues and face challenges. It is ripe for a new idea. The New Brass Ring quenches my thirst for what I know will make a huge difference in organizational performance. I want more and I know where to get it!' Mike Borrone, Founder and President enVision Staffing Solutions, Inc. Philip C. Reinke is founder of The Continuous Improvement Institute (Cii) His career in organizational improvement has spanned the likes of HJ Heinz, GE, CSX, First Data, Western Union and Kaplan Higher Education. Find out more at www.philreinke.com.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.