Title
The Nurse Leader Handbook: The Art and Science of Nurse Leadership,Used
Delivery time: 8-12 business days (International)
For Bulk order inquiries, please contact huronpublishing@hcg.com Imagine what it's like to be a nurse leader. (Actually, many of you reading this don't have to imagine!) You're caring for patients a tough job in and of itself and you're expected to keep doing that and manage a staff of others like you. In many organizations, nurse leaders get only a classroom course and a one or twoweek training period to help them make the transition.The Nurse Leader Handbook: The Art and Science of Nurse Leadership helps 'fill in the knowledge gaps' for the courageous and dedicated men and women who take on one of the most complex jobs in healthcare.This book provides nurse leaders with a solid foundation for success. It also serves as a reference they can revisit again and again when they have questions or need a quick refresher course in a particular area of the job. Readers will learn how to:Reward and recognize positive behaviors to reinforce them and inspire them in othersHold crucial conversations with high, middle, and low performersUse Key Words/AIDET to drive quality outcomes and build patient loyaltyTeach and implement service recovery so that it becomes second nature for a teamCreate a culture where Never Events never happenAnswer tough questions in a way that creates a sense of unity, not divisivenessTalk to the CSuite in a way that gets resultsWalk the work/life blend tightrope without falling off (and taking others down with you!)Ultimately, being a great nurse leader is all about making the staff's job easier so that they can provide exceptional patient care. That's what all nurses at all levels care about most and it's a truth that's interwoven throughout this informative and inspiring book. The Nurse Leader Handbook is an anthology whose chapters are written by a variety of Studer Group coaches, nurse leaders and physician leaders from across America.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.