Title
The Patient Experience: The Importance of Care, Communication, and Compassion in the Hospital Room,Used
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Brian Boyles story about catastrophe and survival has pushed new and innovative strategies for improving patient safety and quality of care on a national level, as well as serving as a learning experience for healthcare providers of all levelsBrian tells a personal story of his fight back from near death after a horrific automobile accident. He focuses on his experience as a patient who, while in a twomonth long medically induced coma, was unable to move or talk to anyone around him, yet he was able to hear, see and feel pain. Brian slowly clawed his way back to the living and found the strength to live to tell his story in his acclaimed memoir, Iron Heart.Now Brian provides vital information from the patients perspective to help caregivers gain valuable insight that will help them understand new ways on how to provide care to both patients and their families. By completion of this book, readers will be able to:Recognize the variety of feelings and emotions of the patient Identify simple methods and interventions to provide emotional support to relax the patient Determine the importance of particular amenities to a patient who may be unable to communicate Evaluate patient lifehistory to determine appropriate intervention techniques Understand the motivational role that communication has between the healthcare provider and the patient and his or her familyWhen it comes to the patient experience, Brian has become a mouthpiece for the voiceless.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.