The People Side of Lean Thinking: A Practical Guide to Change,,Used

The People Side of Lean Thinking: A Practical Guide to Change,,Used

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YOUR FIRST STEP TO SUCCESSFUL PROCESS IMPROVEMENT.Lean Thinking is a method to reduce waste in business processes. Many attempts to implement Lean Thinking fail to reach their goals. But you can, by linking the efficiency of Lean Thinking to the needs of employees. By using Lean Thinking the right way, every organization can improve output and quality while developing people and improving satisfaction and engagement.The People Side of Lean Thinking presents how to prepare and support employees for change, enabling them to become effective change agents, and explains how to use Lean Thinking tools to help employees thrive.Many chapters end with comprehensive todo checklists. Everything you need is in a concise, tight package.Author Robert Brown has written seven business books, has a doctorate in psychology, is a certified Lean leader and has almost fifty years of experience as a human factors business consultant.If you currently use Lean Thinking, The People Side will significantly enhance your people and process outcomes. If you are not using Lean Thinking, this is a practical introduction. In either event, this book will improve your organization.

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Shipping & Returns

Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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