The Positive Coach Approach: Call Center Coaching for High Performance,Used

The Positive Coach Approach: Call Center Coaching for High Performance,Used

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SKU: SONG142597838X
Brand: Authorhouse
Condition: Used
$11.88
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The Positive Coach Approach is truly unique in that it provides a clearly charted course of action. It's a course for anyone charged with the task of improving call center performance in the form of customer satisfaction, increased sales, shorter call times, and greater employee satisfaction. This book is a teaching guide that will lead you through what to do, why to do it, and how to do it. This method of coaching eliminates: Stress on coaches and agents The need for constructive criticism The Positive Coach Approach is: A proven way to get more and better results A kinder approach to performance improvement

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

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