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This is a book for principals, and it should also prove helpful to school leaders in central office or at the building level. The authors wrote it to build knowledge and give support to these principals because their experience shows that the Baldrige criteria, practiced with quality tools and continuous process improvement, produces outstanding results. Readers will learn more about the Baldrige framework and what it takes to reach schoolwide excellence, and gain the skills to start your school on the journey to performance excellence. The chapters focus on the criteria aspects that the authors believe are necessary for everyones journey. The ends of chapters 37 include a selfassessment checklists to be use as a measurement stick on your journey to performance excellence. Benefits: This book is a companion to There is Another Way! Launch a Baldrigebased Quality Classroom and can be helpful as you work with teachers to support their Baldrige efforts. Contents: Chapter 1 Why Chapter 2 Systems and the Baldrige Framework Chapter 3 Visionary Leadership The Driver of Excellence Chapter 4 Launching Baldrige in Your School Chapter 5 Build and Manage Relationships Chapter 6 Lead the Faculty and Staff Chapter 7 Process Management Chapter 8 From the Trenches Chapter 9 Parting Words of Wisdom Appendix A Thumbnail Sketch Quality Tools Appendix B An Alternative Teacher Appraisal Instrument Appendix C Balanced Scorecard Process Example Appendix D Survey Writing Glossary Recommended Reading and Websites
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