Title
The Process Management Memory Jogger: A Pocket Guide for Building Crossfunctional Excellence,New
Delivery time: 8-12 business days (International)
Building Crossfunctional Excellence ACHIEVE AND SUSTAIN BUSINESS PROCESS EXCELLENCEProcess excellence has been the holy grail of performance improvement methodologies (TQM, BPR, ERP, Six Sigma, Lean, BPM, etc.) for more than two decades. Still few companies have been able to turn process performance into a competitive advantage...and even fewer have been able to sustain performance excellence for an extended period of time. How can your organization do better?Business process management is not a program or technology investment. It is a philosophy that incorporates and integrates proven techniques to deliver sustainable business improvements. No matter where your firm is in its journey, The Process Management Memory Jogger has tools you can use to: Clarify and focus on what is of value to the customer Foster crossfunctional cooperation Analyze the full supply chain via System Mapping Map and explore the logic of how work is done Generate process improvement solutions Align processes with IT systems via Business Process Modeling Notation (BPMN) Maximize the competitive impact of process performance in conjunction with the Balanced ScorecardThis pocket guide can be used to jog your memory about essential process mapping and analysis tools. Or it can be used to craft plans for enterprise process management and to establish processbased competitive strategies. The tools and techniques in The Process Management Memory Jogger will prove valuable to you and your organization for years to come.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main purpose of 'The Process Management Memory Jogger'? A: The Process Management Memory Jogger serves as a pocket guide designed to assist organizations in achieving and sustaining business process excellence through effective management strategies and tools.
- Q: Who is the author of this book? A: The book is authored by Robert D. Boehringer, who aims to provide valuable insights into process management.
- Q: What type of binding does this book have? A: This book features a spiral bound design, making it easy to use and navigate.
- Q: How many pages does 'The Process Management Memory Jogger' contain? A: The book contains a total of 272 pages.
- Q: What are some key features of this book? A: Key features include tools for clarifying customer value, fostering cross-functional cooperation, and generating process improvement solutions.
- Q: Is this book suitable for beginners in process management? A: Yes, the book is designed to be accessible for beginners while also providing valuable tools for experienced practitioners.
- Q: When was 'The Process Management Memory Jogger' published? A: The book was published in January 2009.
- Q: What edition is this book? A: This is the First Edition of 'The Process Management Memory Jogger'.
- Q: Can this book help with IT alignment in business processes? A: Yes, it includes tools for aligning processes with IT systems using Business Process Modeling Notation (BPMN).
- Q: What condition is the book in? A: The book is listed as a used book in good condition.