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The Pursuit of Quality Through Personal Change,Used
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Whether you're a quality professional immersed in a corporate search for excellence or an individual looking for the path to personal advancement, you'll find valuable information in The Pursuit of Quality Through Personal Change.Author Harry I. Forsha explains how personal quality improvement is the key to success. In a fascinating look at the intensely personal process of change, he describes everyone's stages of denial, anger, negotiation, depression, and acceptance. He explains how you can apply the sevenstep quality improvement process to make it easier to pass through the stages of change. While you may already use wellknown problemsolving tools such as brainstorming, flowcharts, prioritizing, causeandeffect diagrams, pareto charts, control charts, decision matrix, and checklist, Forsha logically directs you to use those same tools to facilitate personal change. You'll find dozens of easytofollow charts and illustrations to give you examples of exactly how to proceed.A hidden advantage to pursuing personal change is the insight it produces in understanding the requirements for group change. The steps are the same, but the challenge is in persuading the entire group to participate. Forsha provides insight into the behaviors of people as part of a group and offers special techniques for working with others to make you a successful leader. He emphasizes the importance of senior management to implement the process of change in an organization and explains how to change management attitudes when necessary. You'll find The Pursuit of Quality Through Personal Change a secret weapon in your personal quality journey as it provides you with the ammunition to change your life and improve your corporate success.
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