Title
The Quality Improvement Handbook,Used
Delivery time: 8-12 business days (International)
Aimed at readers who want to improve themselves or their organizations, this text introduces the history, concepts, and tools of quality improvement. The volume is structured to follow the Body of Knowledge (BoK) of ASQ's Certified Quality Improvement Associate (CQIA) certification. Supplemental materials include the ASQ Code of Ethics and a glossary of terms. The editors are affiliated with the Quality Management Division of the American Society for Quality (ASQ). Annotation 2006 Book News, Inc., Portland, OR (booknews.com)
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of The Quality Improvement Handbook? A: The Quality Improvement Handbook focuses on quality improvement principles, tools, and history, specifically designed for individuals and organizations aiming to enhance their quality management processes.
- Q: Who is the author of The Quality Improvement Handbook? A: The book is authored by John E. Bauer, who is associated with the Quality Management Division of the American Society for Quality (ASQ).
- Q: What certification does this book align with? A: This handbook is structured to follow the Body of Knowledge (BoK) for the Certified Quality Improvement Associate (CQIA) certification by ASQ.
- Q: What is the condition of the used book being sold? A: The used book is listed in 'Good' condition, indicating it has been previously owned but remains in acceptable shape for reading and studying.
- Q: What type of binding does this book have? A: The Quality Improvement Handbook is available in hardcover binding, providing durability and a professional appearance.
- Q: How many pages does The Quality Improvement Handbook have? A: The book contains a total of 242 pages, offering comprehensive coverage of quality improvement topics.
- Q: When was The Quality Improvement Handbook published? A: The book was published on April 15, 2006.
- Q: Does this book include any supplemental materials? A: Yes, it includes supplemental materials such as the ASQ Code of Ethics and a glossary of terms relevant to quality improvement.
- Q: Is The Quality Improvement Handbook suitable for beginners? A: Yes, the book is aimed at readers looking to improve their understanding of quality improvement concepts, making it suitable for both beginners and experienced professionals.
- Q: What is the main benefit of reading this handbook? A: The main benefit of reading this handbook is to gain insights into quality improvement strategies and tools that can be applied to enhance organizational performance.