Title
The Servicedominant Logic Of Marketing: Dialog, Debate, And Directions,New
Delivery time: 8-12 business days (International)
Expanding On The Editors' Awardwinning Article 'Evolving To A New Dominant Logic For Marketing,' This Book Presents A Challenging New Paradigm For The Marketing Discipline. This New Paradigm Is Serviceoriented, Customeroriented, Relationshipfocused, And Knowledgebased, And Places Marketing, Once Viewed As A Support Function, Central To Overall Business Strategy. Servicedominant Logic Defines Service As The Application Of Competencies For The Benefit Of Another Entity And Sees Mutual Service Provision, Rather Than The Exchange Of Goods, As The Proper Subject Of Marketing. It Moves The Orientation Of Marketing From A 'Market To' Philosophy Where Customers Are Promoted To, Targeted, And Captured, To A 'Market With' Philosophy Where The Customer And Supply Chain Partners Are Collaborators In The Entire Marketing Process. The Editors Elaborate On This Model Through An Historical Analysis, Clarification, And Extension Of Servicedominant Logic, And Distinguished Marketing Thinkers Then Provide Further Insight And Commentary. The Result Is A More Comprehensive And Inclusive Marketing Theory That Will Challenge Both Current Thinking And Marketing Practice.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.