Title
The Six Sigma Journey from Art to Science,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
Often the most difficult part of the Six Sigma process is getting everyone to understand and completely support the initiative. This is the focus of The Six Sigma Journey from Art to Science, which explains the Six Sigma process in a very understandable manner that is easy to read. The book is a fictional novel which follows the main character as he implements Six Sigma in his company. It chronicles the deployment of Six Sigma along with the real events that happen to companies trying to implement Six Sigma in a struggling environment. This includes the people who oppose it, what is needed to make Six Sigma work, and the many successes and the failures along the way. Through the use of examples and the lives of the characters, the reader gains an understanding of not only the technical aspect of Six Sigma but also the human side. Because the book is primarily motivational rather than technical, the readers will get a much better understanding of why Six Sigma is successful, but will also come away with an understanding of all the tools and how they apply to business. This is an ideal book for any company looking to get started in Six Sigma, or for those experienced in Six Sigma hoping to better educate employees on Six Sigma.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.