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Help
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
Customer service
All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com
Learn to be a worldclass negotiator: get what you want and need out of any negotiation! Here, top negotiations expert Leigh Thompson brings together 50+ proven negotiation principles and bitesize, easytouse techniques that work! Now fully updated, this edition contains brandnew truths for negotiating successfully across generations and cultures, negotiating in virtual environments, and more. Thompson provides realistic game plans that work in any negotiation situation and shows how to create winwin deals by leveraging carefully collected information. Thompson also helps you effectively lay claim to part of the winwin goldmine, and more. Youll learn how to handle lessthanperfect situations, such as getting called on a bluff, establishing trust with someone you dont trust, recognizing when to walk away, negotiating with people you dont like and conversely, negotiating with people you love. Thompson guides you every step of the way, helping you plan strategy, understand your best alternative to a negotiated agreement, make the first offer, control the process (and your emotions), resolve difficult disputes, and achieve the goals that matter most.
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