Title
The Twi Workbook: Essential Skills for Supervisors (with CD),Used
Delivery time: 8-12 business days (International)
Winner of a Shingo Research and Professional Publication AwardWhat can we do to make more people productively useful?Striving to answer that question more than 60 years ago sparked the development of the most powerful training methodology that has impacted U.S. industry Training Within Industry (TWI). During World War II, major production increases were demanded by the U.S. military TWI, which trains supervisors, was developed comprising three separate programs: Job Instructionhow to instruct employees so they can quickly remember to do a job, correctly, safely, and conscientiously Job Methodshow to improve methods for producing greater quantities of quality products in less time by effectively using available workforce, machines, and materials Job relationshow to lead employees so that problems are prevented and analytical methods are used to effectively resolve problemsToyota was the earliest company to adopt TWI after World War II, and this methodology planted the seeds for the development of the Toyota Production System the gold standard of manufacturing excellence.In The TWI Workbook: Essential Skills for Supervisors, Patrick Graupp and Robert Wrona teach supervisors how to apply a fourstep method for each of the three respective programs with numerous examples and exercises. In these exercises, supervisors will participate in handson application of the fourstep method to actual jobs and employee problems from their own worksites. In addition, a CD companion includes blank forms needed to complete the exercises and implementation case studies.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'The TWI Workbook: Essential Skills for Supervisors'? A: The workbook focuses on Training Within Industry (TWI), a methodology developed to enhance supervisory skills in U.S. industry. It covers three key programs: Job Instruction, Job Methods, and Job Relations.
- Q: Who are the authors of this workbook? A: The authors are Patrick Graupp and Robert Wrona, both of whom provide expertise on TWI and its application in supervisory roles.
- Q: What types of exercises are included in the workbook? A: The workbook includes numerous hands-on exercises that apply the four-step method to real jobs and employee issues, allowing supervisors to practice and implement the concepts directly.
- Q: Is there any additional material included with the workbook? A: Yes, the workbook comes with a CD that contains blank forms needed for the exercises and case studies for implementation.
- Q: What is the publication date of this workbook? A: The workbook was published on February 13, 2006.
- Q: What is the condition of the used book available for purchase? A: The used book is listed as being in 'Good Condition', indicating it has been used but remains functional and readable.
- Q: How many pages does 'The TWI Workbook' have? A: The workbook contains 224 pages.
- Q: What is the binding type of this workbook? A: The workbook is available in paperback binding.
- Q: What category does this workbook fall under? A: It falls under the category of Production & Operations.
- Q: What skills can supervisors expect to gain from this workbook? A: Supervisors can expect to gain essential skills in instructing employees, improving production methods, and resolving workplace issues effectively.