The Visible Ops Handbook: Implementing Itil In 4 Practical And Auditable Steps
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The Visible Ops Handbook: Implementing Itil In 4 Practical And Auditable Steps
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- Q: How many pages does this book have? A: The book has one hundred twelve pages. This length provides a concise overview of the Visible Ops methodology.
- Q: What type of binding does this book have? A: This book is paperback bound. This type of binding is lightweight and suitable for easy reading.
- Q: Who is the author of this book? A: The author of this book is Kevin Behr. He co-developed the Visible Ops methodology alongside Gene Kim.
- Q: What is the size of this book? A: The book measures seven point ninety one inches in length and five point forty seven inches in width. Its slim profile makes it easy to handle.
- Q: Is this book suitable for beginners? A: Yes, this book is suitable for beginners. It provides a clear roadmap for organizations starting their IT process improvement journey.
- Q: Can I use this book as a reference for ITIL implementation? A: Yes, this book serves as a practical reference for implementing ITIL. It offers actionable steps and prescriptive guidance.
- Q: How should I take care of this book? A: To care for this book, keep it in a dry, cool place and avoid exposing it to direct sunlight. This will prevent fading and wear.
- Q: Is this book safe to read for all audiences? A: Yes, this book is safe for all audiences. It focuses on IT process improvement and does not contain inappropriate content.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you can return it for a full refund. Ensure to contact customer support for assistance.
- Q: How can I implement the strategies from this book? A: You can implement the strategies by following the four steps outlined in the book. These steps guide you through the process improvement.
- Q: Is there a warranty or return policy for this book? A: Yes, there is a return policy for this book. You can return it within a specified period if it does not meet your expectations.
- Q: What is the primary focus of this book? A: The primary focus of this book is on IT process improvement. It provides a structured approach to achieving high service levels.
- Q: Does this book include real-world examples? A: Yes, this book includes real-world examples. It draws from the experiences of high-performing IT organizations.
- Q: Can I find additional resources related to this book? A: Yes, additional resources may be available through the publisher's website or related ITIL communities online.
- Q: What methodology does this book promote? A: This book promotes the Visible Ops methodology. It is designed to enhance service levels and auditability in IT organizations.
- Q: Is this book recommended for IT professionals? A: Yes, this book is highly recommended for IT professionals. It offers insights into effective process improvement strategies.