Title
Thinking Through Crisis: Improving Teamwork and Leadership in HighRisk Fields,Used
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Bridging the gap between theory and practice, this strikingly original analysis of the complex dynamics of highrisk fields demonstrates that teamwork is more important than technical prowess in averting disasters. Thinking through Crisis narrates critical incidents from initiation to resolution in five elegantly constructed case studies: the USS Greenville collision, the Hillsborough football crush, the American Airline flight 587 inflight breakup, the Bristol Hospital pediatric fatalities, and the US Airways flight 1549 Hudson River landing. Drawing on a variety of theoretical and realworld perspectives, this vivid, welldocumented book provides innovative ways to understand risk management, develop new models of crisis decision making, enhance socially responsible leadership, and encourage deep questioning of the behavior of individuals and groups in complex systems. Its insights will resonate with professionals in a wide range of fields and with a general audience interested in understanding crises in complex systems.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.