Title
Top Performer: A Bold Approach to Sales and Service,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
We all sell something for a living whether it's a brand, a vision, an education, a direction, or a service. We might even be selling a set of numbers to a board meeting, learning to a student, or cereal to an infant. This eyeopening parable is about harnessing natural energyyours and that of those around youin order to take your sales, and your satisfaction to the next level of success.In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London on vacationhis first in yearshe meets a gentleman named Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious. But after a trip back home, he's willing to do anything to break out of his rut of goodtoaverage sales and dogged but unfulfilling perseverance.Jim travels to Dublin, where the Rat Catcher tellsand showshim some surprising secrets of his work ethic and his selling style. Jim ultimately realizes that he needs to Claim the Pitch, Mine the Mess, Choose the Close, and, most importantly, Juice the Jam. When Jim returns home, he's reenergized, having learned how to Build a Circle and Pass the Hat where it really countsin his life, his relationships, and his workplace.Full of actionpacked and sometimes hilarious descriptions of the real like adventures of street performer, this engaging metaphor will appeal to anyone in any positionand in any field, from banking to baking to busking.In the tradition of the bestselling Fish! series this is a deceptively simple story that contains profound adviceadvice that will help make readers into Top Performer themselves.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.