Tourist Satisfaction with Cultural Heritage Site: A Case Study of Malacca,Used

Tourist Satisfaction with Cultural Heritage Site: A Case Study of Malacca,Used

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Cultural heritage tourism is the fasted growing segment in tourism industry. Malacca was designated as a World Heritage Site by UNESCO on July 2008. This enables Malacca boost its cultural heritage tourism as one of the main industry in Malacca and Malaysia. This study is to identify the tourist satisfaction on the cultural heritage destination attributes and examine the differences in cultural heritage destinations attributes that tourists select, based on tourists demographic and travel behaviour characteristics. It also identified which cultural heritage destination attributes that satisfied tourists and which attributes need to be improve. Therefore, the study should help marketers, planners and local authorities to understand the satisfied and dissatisfied cultural heritage destination attributes of tourists, assist them to plan a good strategic to market cultural heritage tourism and maintain the cultural heritage sites sustainability.

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We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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