Title
Trainers Tool Kit,Used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
Harried trainers may need a quick refresher on a training topic. Harried managers who are suddenly asked to train need a quick overview of all the critical training topics. This book provides handy answers for both. In an easy lookup, AZ format, it supplies instant information and guidance on 80 training topics, with hundreds of readytouse techniques for nearly every situation.Each brief chapter provides valuable nuggets of here'show information. The training topics covered are both "hard" and "soft," including:* the principles of learning * budgeting for training * costs and benefits * using consultants * coaching * when to use case studies * handling difficult learners * ice breakers * etiquette * evaluating training * facilitation tips * flipchart do's and don'ts * choosing media * learning contracts * mentoring * needs analysis * onthejob training * using overheads * presentation skills * using humor * overcoming resistance * rewards and recognition * training materials
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.