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Training Design Guide for the Hospitality Industry,New
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For courses in university or community college hospitality management programs, this text offers a practical, howto approach for designing training programs for their specific organization's operational needs. Welldesigned training is recognized by industry and university experts as essential for hospitality operations to be successful. Yet instructional design, howto design training, is rarely taught outside of university education programs. This text presents a training design model and stepbystep directions are described and demonstrated through the use of a case study. Students follow a training design consultant through the steps as the training is designed for the various positions in a small hotel. One of the key elements of the process is determining what the style and content of the training should be. This is addressed in a very practical and handson manner. The examples used may be modified for any line or position in the hospitality industry. In addition, the theories of why training is important, what benefits can be achieved through formal training and more, is addressed in context with the actual steps of effective training design. Students in hospitality management will be more marketable and are likely to be more successful with this type of knowledge and skills in their tool kit.
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This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.