Title
True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career,New
Delivery time: 8-12 business days (International)
David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet underaddressed question: What is true professionalism?Professional firms are forever trying to get their people to act like professionalsto do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main theme of 'True Professionalism'? A: 'True Professionalism' explores the concept of true professionalism, emphasizing the importance of caring about your clients, colleagues, and your own career.
- Q: Who is the author of 'True Professionalism'? A: The book is authored by David H. Maister, a renowned consultant specializing in professional service firms.
- Q: What type of binding does this book have? A: 'True Professionalism' is available in paperback binding.
- Q: How many pages are in 'True Professionalism'? A: The book contains 210 pages.
- Q: What is the publication date of 'True Professionalism'? A: 'True Professionalism' was published on May 18, 2000.
- Q: Is 'True Professionalism' a new book? A: Yes, the item condition is listed as new.
- Q: What category does 'True Professionalism' fall under? A: 'True Professionalism' is categorized under Ethics.
- Q: What features should I expect from a used copy of 'True Professionalism'? A: Used copies of 'True Professionalism' are typically in good condition, although they may show signs of wear.
- Q: What is the edition of 'True Professionalism'? A: This book is the first edition.
- Q: What insights does 'True Professionalism' provide for professionals? A: The book provides insights on maintaining high standards and values in professional service and the importance of ethical practices for commercial success.