Title
Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization, Second edition,Used
Delivery time: 8-12 business days (International)
In today's competitive global economy, organizations sometimes must make difficult, even distressing changes. For them to be successful, trust is vital. After all, business is conducted via relationships, and trust is the foundation to effective relationships. This book is about trust; the power when it exists, the problems when it doesn't, the pain when it is betrayed, and how to restore it. Drawing on years of research and experience with organizations worldwide, the authors provide a simple yet comprehensive approach to trust that shows how to discuss it constructively, identifies behaviors that build or break trust, and describes steps to rebuild trust and sustain it even through periods of change. This revised, expanded edition features new examples and practical tips, tools, quizzes, and exercises to help readers create work environments where trust grows so that people feel good about what they do, relationships are energized, and productivity and profits accelerate.
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⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Trust & Betrayal in the Workplace'? A: The book emphasizes the importance of trust in building effective workplace relationships and provides strategies for creating, maintaining, and restoring trust.
- Q: Who are the authors of this book? A: The authors are Dennis Reina, Ph.D., and Michelle Reina, who have extensive experience in trust-building and organizational development.
- Q: What are the key dimensions of trust discussed in the book? A: The authors define three key dimensions of trust: integrity, competence, and benevolence, each essential for fostering strong relationships in the workplace.
- Q: How does this edition differ from previous ones? A: This second edition includes updated research, new material on self-trust, and a refined seven-step process for restoring trust after it has been broken.
- Q: Is this book suitable for all levels of employees? A: Yes, the book is designed for anyone in an organization, not just those in leadership positions, and encourages actions to foster trust at all levels.
- Q: What is the suggested approach for restoring trust after a breach? A: The book outlines a seven-step process that guides individuals through recognizing the breach, communicating effectively, and rebuilding trust over time.
- Q: How many pages does the book have? A: The book contains 247 pages, providing comprehensive insights and strategies on trust in the workplace.
- Q: What type of binding does the book have? A: The book is available in paperback binding, making it a portable option for reading and reference.
- Q: When was this book published? A: This updated edition was published on January 1, 2006.
- Q: What condition is the book in? A: The book is categorized as 'New', ensuring that it is in excellent condition for readers.