Title
Twenty Things You Need to Know,Used
Delivery time: 8-12 business days (International)
An alternate title for this book might have been "Lessons Learned from a Lifetime of Data Analysis." Drawing on 40 years of study, practice, instruction, and consultation, this book provides brief answers to many of the commonly occurring questions that arise when people begin to use process behavior charts. While the first chapter recaps some material from Understanding Variation, the rest complement and complete the message of that book. In every case the objective was to enable you to better and more easily use process behavior charts to get the most out of your processes and operations. Since not all sources of information about SPC are equally reliable, some of the chapters are, of necessity, focused on mistakes and misinformation that are currently in circulation. In the interest of completeness, these chapters also include enough of the background material to justify the answer given. In addition, citations are given for those who wish to delve more deeply into any particular topic.
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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Twenty Things You Need to Know'? A: 'Twenty Things You Need to Know' primarily focuses on answering common questions related to process behavior charts, drawing from the author's extensive experience in data analysis.
- Q: Who is the author of this book? A: The author of 'Twenty Things You Need to Know' is Donald J. Wheeler, who has 40 years of experience in study, practice, and consultation in the field of data analysis.
- Q: How many pages does the book have? A: 'Twenty Things You Need to Know' contains a total of 150 pages, providing concise information and insights on process behavior charts.
- Q: What type of binding does this book have? A: The book is available in a paperback binding, making it easy to handle and read.
- Q: When was 'Twenty Things You Need to Know' published? A: 'Twenty Things You Need to Know' was published on August 25, 2008.
- Q: Does this book include references or citations? A: Yes, the book includes citations for readers who wish to explore specific topics in greater depth.
- Q: Is this book suitable for beginners in data analysis? A: Yes, this book is designed to help beginners understand the fundamentals of process behavior charts, along with addressing common misconceptions.
- Q: What can readers expect to learn from this book? A: Readers can expect to learn how to effectively use process behavior charts, along with insights into mistakes and misinformation in the field of Statistical Process Control (SPC).
- Q: Are there any prerequisites for understanding the content of this book? A: While the book is accessible to beginners, familiarity with basic concepts in data analysis may enhance understanding of the material.
- Q: Is this book part of a larger series or related to any previous works? A: Yes, the first chapter of this book recaps material from Donald J. Wheeler's previous work, 'Understanding Variation', while the rest complements its message.